Please follow the directions provided on the product page and the manufacturer’s packaging, as instructions vary between shampoos, conditioners, hair masks, leave-in treatments, oils, protein treatments and beauty products. Use only the recommended amount and follow all stated warnings. When trying a new topical product, complete a patch test where appropriate and discontinue use if irritation occurs.

Product suitability depends on the individual formula and your hair’s needs. Our collection includes options for natural, curly, coily, dry, damaged and chemically treated hair, as well as products that may support the maintenance of braids, cornrows, twists, sew-ins and other protective styles. Always review the product description, ingredients and usage instructions before purchasing.

Start by considering your hair type, current hairstyle and desired result. Hair masks and conditioners may support moisture and manageability, while protein treatments are intended for specific strengthening needs. For braiding extensions, check the required texture, colour, length and number of packs before ordering. Please contact Luemas Hair & Beauty when you need help selecting a suitable product for your hairstyle.

Orders are typically processed within three to five business days. Delivery times and charges may vary depending on the destination and the weight of the order. Selected products may also be available for collection from our Edgware salon. Please check the product page and the options displayed at checkout before completing your purchase.

Eligible unused products may be returned within 30 days of receipt when they remain unworn or unused, with their tags, original packaging and proof of purchase. Under our current policy, personal-care and beauty products are generally non-returnable. Please contact us before returning any item, and report damaged, faulty or incorrect products as soon as possible. Your statutory rights are not affected.